"Luna Factory Official Online Store", in consideration of the importance of protecting personal information, has established a privacy policy (Personal Information Protection Policy) regarding the handling of personal information in the services provided on this website (the "Services"). The following is a summary of our privacy policy.

The Company has established a system for the protection of personal information, and is committed to protecting personal information by ensuring that the importance of protecting personal information is recognized and addressed.

Article 1 What is personal information

1. "Personal information" refers to "personal information" as defined in the Personal Information Protection Law, which is information about a living individual and information that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in the information.
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2. Of the personal information, "history and characteristic information" refers to information other than "personal information" as defined above, and includes information such as services used and products purchased, history of pages viewed and advertisements placed, search keywords, date and time of use, method of use, usage environment, zip code, gender, occupation, age, IP address, cookie information, location information, and terminal information. 

The following information may be used to identify the user: IP address, cookie information, location information, and individual device identification information.

 

Article 2 Method of Obtaining Personal Information

1. This service may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number when a user registers for use. In addition, the Company may collect transaction records containing the user's personal information and settlement information between the user and its business partners (including information providers, advertisers, and ad distributors; hereinafter "business partners").

2. This service may contain information about the user, such as the services and software used, products purchased, pages viewed, advertisement history, search keywords, date and time of use, usage method, usage environment (including the communication status of the relevant terminal in the case of use via mobile terminal, and various setting information for use), IP address, cookie information, location information, etc.

When you use the services of the Company or its business partners, the Company obtains history information and characteristic information such as IP address, cookie information, location information, and individual device identification information.

Article 3 Purposes of Collecting and Using Personal Information

The purposes of collecting and using personal information in this service are as follows.
1. To allow customers to view and modify their own registration information and usage status, and to display registration information such as name, address, contact information, and payment method, as well as information about the services used and products purchased, and their prices
2. In addition, the Company shall not be liable for any loss or damage arising out of the use or inability to use the information. />In the event that you have any questions or comments about this Privacy Policy, please contact us at the following address:
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5. To display the registered information on the input screen for easy data entry, or to transfer the information to other services (including those provided by partner companies) based on the customer's instructions
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6. In order to refuse the use of the service by customers who have violated the terms of use of the service, such as those who have delayed payment or caused damage to a third party, or those who are trying to use the service for fraudulent or unfair purposes, the information used to identify the individual, such as the type of use, name and address, will be used. In order to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we have established a security system to ensure that personal information is kept accurate and up-to-date.

 

In order to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we will take necessary measures such as maintaining security systems, improving management systems, and thorough employee training, and implement safety measures to strictly manage personal information.

 

Article 5 Disclosure of Personal Information

1. If a customer requests disclosure of his or her personal information, we will disclose such information to the customer only without delay. However, we may not disclose all or part of the information if disclosure would cause any of the following to occur, and if we decide not to disclose the information, we will notify the customer to that effect without delay.

  • When there is a risk of harm to the life, body, property, or other rights or interests of the customer or a third party
  • When there is a risk of significant hindrance to the proper conduct of our business
  • When it would otherwise violate laws and regulations

2. Notwithstanding the provisions of the preceding paragraph, we will not, in principle, disclose any information other than personal information, such as history information and characteristic information.

Article 6 Provision of Personal Information to Third Parties

1. Personal information received from customers shall be managed appropriately and shall not be provided to third parties without prior consent of the customer, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Law and other laws and regulations.

  1. When required by law
  2. When required to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual
  3. When specifically required to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the individual