Shipping Policy
Due to an exceptionally high volume of orders, shipments are currently taking approximately 7 to 10 business days.
We sincerely apologize for any inconvenience and greatly appreciate your patience and understanding.
After shipping, it will take the following time:
Shipping and Customs Information
Please note that customs duties and taxes imposed by the destination country are not included in the product price or shipping cost. We kindly ask that you refrain from directing inquiries regarding these charges to us, as they are determined and collected by the receiving country's authorities.
All orders are strictly non-cancellable once the shipping process has been completed.
We must emphasize that requests for cancellation made after shipment is finalized result in significant financial loss for our company. We appreciate your understanding and cooperation regarding this policy.
Delivery Period and Fees
【Air Mail】
For inquiries regarding the delivery status, please contact the courier service directly. To help reduce the shipping costs for our customers, we use EMS as the standard service.
https://www.post.japanpost.jp/int/ems/
【Important Notice｜EMS Shipping】
We ship all items via EMS (Express Mail Service), which generally requires a signature upon delivery.
If the package is undeliverable (e.g. due to absence or incorrect address), it may be returned to us.
In such cases, if you would like the item to be reshipped, you will be required to pay the shipping cost again.
If you prefer to cancel your order after the return, we will refund the item price minus the original shipping fee.
Please be sure to track your package and receive it within the delivery period.
We appreciate your understanding and cooperation.
Access the link below to track your package.
https://trackings.post.japanpost.jp/services/srv/search/